RAHCounselRAHCounsel.
Privacy Policy

Your data, protected.

Last updated: 2 November 2026

This Privacy Policy explains how Rosenida, Azlina, Hafidz & Co (“RAHCounsel”, “we”, “us”) collects, uses and protects personal data through the RAHCounsel mobile app and web portal (the “Services”), in line with Malaysia's Personal Data Protection Act 2010 (PDPA).

1. Data we collect

Device permissions. The app asks for camera and photo library access only when you choose to take or attach a document, and only the file you select is uploaded. Face ID / fingerprint sign-in is handled entirely by your device — we never receive your biometric data.

We do not collect your location or contacts, and we do not use advertising or third-party tracking.

2. How we use your data

3. Sharing

We do not sell your personal data. We share it only with parties involved in your transaction (such as banks, developers and government land offices) where needed to carry out our services, with service providers that host our systems or deliver notifications (Google Firebase Cloud Messaging and Apple Push Notification service), or where required by law.

4. Security & retention

Data is transmitted over encrypted connections (HTTPS) and access is restricted by role. We keep case records for as long as required by law and the rules governing legal practice in Malaysia; other personal data is deleted when no longer needed.

5. Your rights

You may request access to, correction of, or deletion of your personal data, or withdraw consent to notifications at any time (you can also turn notifications off in your device settings). To delete your account, see our Support page.

6. Children

The Services are intended for adults involved in property transactions and are not directed at children under 18.

7. Changes

We may update this policy from time to time. The latest version will always be available on this page.

8. Contact us

Rosenida, Azlina, Hafidz & Co
No. 35, 35-1, Wisma Ezekiel, Jalan TTDI Grove 7/1, Taman TTDI Grove, 43000 Kajang, Selangor, Malaysia
Email: rahco.kajang@gmail.com · Phone: 03-8741 9127