Your data, protected.
Last updated: 2 November 2026
1. Data we collect
- Account details — name, email address, phone number, role and the agency or bank you represent.
- Case information — details of the property, purchaser, vendor, loan and progress of the files you are involved in, and documents uploaded to them.
- Requests you submit — quotations, land search requests and supporting documents.
- Referral information — your referral code and the people who registered with it.
- Device data — a push notification token and the device platform (iOS or Android) so we can send you case updates.
Device permissions. The app asks for camera and photo library access only when you choose to take or attach a document, and only the file you select is uploaded. Face ID / fingerprint sign-in is handled entirely by your device — we never receive your biometric data.
We do not collect your location or contacts, and we do not use advertising or third-party tracking.
2. How we use your data
- To sign you in and give you access to the files you are entitled to see.
- To provide our legal and conveyancing services and keep you updated on case progress.
- To prepare quotations, process land search requests and manage referrals.
- To send push notifications about updates to your cases.
- To keep the Services secure and meet our legal and professional obligations.
3. Sharing
We do not sell your personal data. We share it only with parties involved in your transaction (such as banks, developers and government land offices) where needed to carry out our services, with service providers that host our systems or deliver notifications (Google Firebase Cloud Messaging and Apple Push Notification service), or where required by law.
4. Security & retention
Data is transmitted over encrypted connections (HTTPS) and access is restricted by role. We keep case records for as long as required by law and the rules governing legal practice in Malaysia; other personal data is deleted when no longer needed.
5. Your rights
You may request access to, correction of, or deletion of your personal data, or withdraw consent to notifications at any time (you can also turn notifications off in your device settings). To delete your account, see our Support page.
6. Children
The Services are intended for adults involved in property transactions and are not directed at children under 18.
7. Changes
We may update this policy from time to time. The latest version will always be available on this page.
8. Contact us
No. 35, 35-1, Wisma Ezekiel, Jalan TTDI Grove 7/1, Taman TTDI Grove, 43000 Kajang, Selangor, Malaysia
Email: rahco.kajang@gmail.com · Phone: 03-8741 9127
RAHC